OBJECT AND GENERALITIES

These General Conditions of Use, Conditions of Sale and Privacy Policy regulate the use of the website www.turronesgaliana.com.

Through its site www.turronesgaliana.com, THE COMPANY provides information about its products and offers the possibility of their acquisition. Due to the content and purpose of the Website, people who want to benefit from its services must have the status of "Client", which they acquire by completing the registration form. The condition of Client implies adherence to the Conditions of Use, the version published at the time the Website is accessed.

THE COMPANY wants to let its Clients and Users know that it is aimed exclusively at an audience over 16 years of age.

CONTACT: For any type of doubt, query or suggestion, you can send us your comments by email to: info@turronesgaliana.com

PRODUCT INFORMATION

The descriptions of the products displayed on the Website www.turronesgaliana.com are made based on the information provided by the suppliers. However, the information given on each product, as well as the photographs or videos relating to them and the trade names, trademarks or distinctive signs of any kind contained on the COMPANY's website, are displayed at www.turronesgaliana.com at guidance mode.

PRICES

All the prices of the products that are indicated through the website include VAT and other taxes that may correspond. However, these prices do not include the costs corresponding to the shipment of the products, which are detailed separately and must be accepted by the Customer.

AVAILABILITY

THE COMPANY informs the Client that the number of units available is kept up-to-date with stocks in stock and availability from our suppliers. In no case will THE COMPANY intentionally put more units on sale than it has or the supplier has reserved for it.

THE COMPANY will do everything possible to please all its Clients in the demand for the products. However, on occasions, and due to causes that are difficult to control by THE COMPANY, such as human errors or incidents in the computer systems, it is possible that the quantity finally served by the supplier differs from the order placed by THE COMPANY to satisfy the Clients' orders.

In the event that the product is not available after the order has been placed, the Customer will be informed by email or telephone of the total or partial cancellation of the order. The partial cancellation of the order due to lack of availability does not give the right to cancel the entire order. If, as a result of this cancellation, the customer wants to return the delivered product, they must follow the provisions of the Return section.

PAY

The Customer agrees to pay at the time the order is placed. The rates corresponding to the relevant shipping costs will be added to the initial price that appears on the website for each of the products offered. In any case, these rates will be previously communicated to the Client before formalizing the purchase itself.

The Client must pay the amount corresponding to his order by means of payment by credit or debit card through Paypal. The Client must notify THE COMPANY of any undue or fraudulent charge on the card used for purchases, by email or by telephone, in the shortest time possible so that THE COMPANY can carry out the appropriate procedures.

SAFETY

Through Paypal THE COMPANY has the maximum commercially available security measures in the sector.

ORDER FORMALIZATION

Once the order is formalized, that is, with the acceptance of the Conditions of Use and the confirmation of the purchase process, THE COMPANY will always send an email to the CUSTOMER confirming the details of the purchase made.

CANCELLATION OF ORDERS

THE COMPANY will accept order cancellations when requested prior to shipment. To make the cancellation you must request it by sending an e-mail to info@turronesgaliana.com or by calling (+34) 96 136 07 08 during store hours (October - January).

DEADLINES, PLACE OF DELIVERY AND LOSS

I. Product delivery

THE COMPANY undertakes to deliver the product to the address indicated by the Client in the order form.

II. Delivery term

Shipments will be made through a courier company. In cases of delays in deliveries, THE COMPANY will inform its clients as soon as it becomes aware of them. Each delivery is considered completed from the moment in which the transport company makes the product available to the Customer, which is materialized through the control system used by the transport company.

III. Delivery Data, Deliveries not made and Loss

If at the time of delivery the Customer is absent, the carrier will leave a receipt indicating how to proceed to arrange a new delivery.

IV. Diligence in delivery

The Client must check the good condition of the package before the carrier that, on behalf of THE COMPANY, delivers the requested product. If, after reviewing the product, the Client detects any incident such as hit, breakage, signs of having been opened or any damage caused to it by shipping, the Client undertakes to notify THE COMPANY via email or telephone in the shortest period of time. possible, within the next 24 hours from delivery. From that moment on, incidents of this type will not be dealt with (only parts under warranty).

INTELLECTUAL AND INDUSTRIAL PROPERTY

THE COMPANY holds all the rights to the content, design and source code of this Web page and, especially, with an enunciative but not limiting nature, on the photographs, images, texts, logos, designs, trademarks, trade names and data that are include on the Web.

Clients and Users are warned that such rights are protected by current Spanish and international legislation on intellectual and industrial property. Likewise, and without prejudice to the foregoing, the content of this website is also considered a computer program, and therefore, all current Spanish and European Community regulations on the matter are also applicable.

The total or partial reproduction of this Website, or of any of its contents, without the express written permission of THE COMPANY is expressly prohibited.

Likewise, the copying, reproduction, adaptation, modification, distribution, commercialization, public communication and / or any other action that entails an infringement of current Spanish regulations and / or internationals in the field of intellectual and / or industrial property, as well as the use of the contents of the Web if it is not with the express prior written authorization of THE COMPANY.

THE COMPANY informs that it does not grant any implicit license or authorization on intellectual and / or industrial property rights or on any other right or property related, directly or indirectly, to the contents included in the Web.

The use of the contents of the web domain for informational and service purposes is only authorized, provided that the source is cited or referred to, the user being solely responsible for their misuse.

ACCESS AND STAY ON THE WEB. OUR CONTENTS

Clients and Users are fully responsible for their conduct, when accessing the information on the Web, while browsing it, as well as after having accessed it.

As a consequence of the foregoing, Clients and Users are solely responsible to THE COMPANY and third parties for:

1. The consequences that may arise from the use, for illicit or contrary purposes or effects of this document, of any content on the Web, prepared or not by THE COMPANY, published or not officially under its name.

2. As well as the consequences that may arise from the use contrary to the content of this document and harmful to the interests or rights of third parties, or that in any way may damage, disable or deteriorate the Web or its services or prevent normal enjoyment by other Users.

THE COMPANY reserves the right to update the contents when it deems appropriate, as well as to eliminate, limit or prevent access to them, temporarily or permanently, as well as deny access to the Web to Clients and Users who do wrong use of the contents and / or breach any of the conditions that appear in this document.

THE COMPANY informs that it does not guarantee:

1. That access to the Web and / or the linked Web sites be uninterrupted or error-free.

2. That the content or software that Clients and Users access through the Web or the linked Websites does not contain any errors, computer viruses or other elements in the contents that may cause alterations in their system or in electronic documents. and files stored in your computer system or cause other type of damage.

3. The use of the information or content of this website or link websites that Clients and Users could make for their personal purposes.

OUR RESPONSIBILITY

THE COMPANY does not assume any derivative responsibility, by way of example but not limited to:

1. The use that Clients or Users may make of the materials on this Website or linked websites, whether prohibited or permitted, in violation of the intellectual and / or industrial property rights of the content of the Website or of third parties.

2. Of the eventual damages and losses to the Clients or Users caused by a normal or abnormal operation of the search tools, of the organization or the location of the contents and / or access to the Web and, in general, of the errors or problems that are generated in the development or instrumentation of the technical elements that the Web or a program provides to the User.

3. Of the contents of those pages that Clients or Users can access from links included in the Web, whether authorized or not.

4. Of the acts or omissions of third parties, regardless of whether these third parties could be linked to THE COMPANY through contractual means.

5. The access of minors to the contents included in the Web, being the responsibility of their parents or guardians to exercise adequate control over the activity of the children or minors in their care or to install any of the tools to control the use of Internet in order to avoid (i) access to materials or content not suitable for minors, as well as (ii) sending personal data without the prior authorization of their parents or guardians.

6. Regarding communications or dialogues in the course of debates, forums, chats and virtual communities that are organized through or around the Web and / or link websites, nor will it be liable, therefore, for any damages and prejudices that individual and / or collective Clients or Users suffer as a result of said communications and / or dialogues.

THE COMPANY will not be responsible in any case when:

1. Errors or delays in accessing the Website by the Client when entering their data in the order form, the slowness or impossibility of receipt by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems on the Internet, unforeseeable circumstances or force majeure and any other unforeseeable contingency beyond the good faith of THE COMPANY.

2. Failures or incidents that may occur in communications, deletion or incomplete transmissions, so that it is not guaranteed that the services of the website are constantly operational.

3. Of the errors or damages produced to the website by an inefficient use of the service and in bad faith on the part of the Client.

4. Of the non-operability or problems in the email address provided by the Client for sending the order confirmation.

5. In any case, THE COMPANY undertakes to solve the problems that may arise and to offer all the necessary support to the Client in order to reach a quick and satisfactory solution to the incident.

6. Likewise, THE COMPANY has the right to carry out, during defined time intervals, promotional campaigns to promote the registration of new members in its service. THE COMPANY reserves the right to modify the conditions of application of the promotions, extend them by duly communicating it, or proceed to the exclusion of any of the participants of the promotion in the event of detecting any anomaly, abuse or unethical behavior in the participation of the same.

PRIVACY POLICY

Clients and Users undertake to browse the website and use the content in good faith.

In compliance with the provisions of Organic Law 15/1999, on the Protection of Personal Data, we inform you that the completion of any existing form on the Website www.turronesgaliana.com or the sending of an email to any of our mailboxes implies the acceptance of this privacy policy, as well as the authorization to THE COMPANY to process the personal data that you provide us, which will be incorporated into the file, owned by THE COMPANY, registered in the General Registry of the Spanish Agency for the Protection of Data.

The data of the Clients will be used for the sending by email of the sales made by THE COMPANY and for the delivery of the purchases.

By simply visiting the Web, Users do not provide any personal information or are obliged to provide it.

THE COMPANY undertakes to keep the maximum reserve and confidentiality regarding the information provided to it and to use it only for the indicated purposes.

THE COMPANY presumes that the data has been entered by its owner or by a person authorized by him, as well as that they are correct and exact.

It is up to the Clients to update their own data. At any time, the Client will have the right of access, rectification, cancellation and opposition to all their personal data included in the different registration forms. To modify or update their personal data, the Client must access www.turronesgaliana.com.

Therefore, the Client is responsible for the veracity of the data and THE COMPANY will not be responsible for the inaccuracy of the Clients' personal data. In accordance with current legislation on data protection, THE COMPANY has adopted adequate security levels for the data provided by Clients and, in addition, has installed all the means and measures at its disposal to prevent loss, misuse, alteration, unauthorized access and extraction thereof.

NULLITY

In the event that any clause of these Conditions of Use is declared void, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these Conditions of Use.

THE COMPANY may not exercise any of the rights and powers conferred in this document, which will not imply in any case the waiver of them unless expressly acknowledged by THE COMPANY or prescription of the corresponding action in each case.

MODIFICATION OF THE CONDITIONS OF USE

THE COMPANY reserves the right to modify, at any time, the presentation and configuration of the Website, as well as these General Conditions. Therefore, THE COMPANY recommends that the Client read them carefully each time they access the Website.

Clients and Users will always have these Conditions of Use in a visible place, freely accessible for any queries they want to make. In any case, the acceptance of the Conditions of Use will be a previous and indispensable step to the acquisition of any product available through the Website.

APPLICABLE LAW AND ARBITRATION

These Conditions of Use are governed by the applicable Spanish legislation on the matter. To resolve any controversy or conflict arising from these Conditions of Use, the parties submit to the jurisdiction of the courts of the city of Valencia, unless the law imposes another jurisdiction.

Updated on 12/31/2016